PRIVACY POLICY

PRIVACY POLICY AND DATA PROTECTION 

EN BICI POR FRANCIA SAS, owner of the Colombia Bike Tours.cc brand (“Colombia Bike Tours”, “we” or “us”) is committed to protecting and respecting your privacy and complying with all relevant Data Protection Legislation. In this Policy, “Data Protection Legislation” means all applicable legislation that relates to the protection of individuals with regard to the processing of personal data, including the General Data Protection Regulation (EU) 2016/679. We protect any personal data you provide us and make sure it is stored securely.

This policy (and any other document mentioned in it) establishes the basis on which the personal data that we collect from you, or that you provide us, will be processed by us when you visit our website: www.colombiabiketours.cc (” website”)

THE INFORMATION WE COLLECT 

We collect any information you provide to us through our website, emails, telephone, text messages, letters, online and offline forms, an online inquiry form, and subscription to our newsletters. This information that you provide to us may include your name, address, email address and telephone number. It can also include personal data such as age, date of birth, family information, and dietary requirements, among others.

Please note that we do not store any financially relevant information such as credit card numbers.

We may also collect the emergency contact details that have been provided for the purposes of your booking and travel.

We work with Google Analytics directly with our website to collect data that is relevant to help measure and develop performance on our website. Find Google’s privacy policy here https://policies.google.com/privacy/update

HOW WE MAY USE THIS INFORMATION

We may use this information to provide you with information, products and services that you request from us or that you have requested to receive through communication preferences or newsletter and mail subscriptions.

This is also relevant for internal use to keep records of all our reservations and audit purposes. We use email addresses to send you newsletters about any interesting information. Your information will also be used to enable us to respond to any of your comments and inquiries, as well as notify you of any changes that are relevant to us. We will contact you by phone or email unless you request otherwise.

You have consented to the use of your personal information when you subscribe to my mailing list using the online form. You can change your mind at any time and unsubscribe using the links in our newsletters or by sending us an email to info@colombiabiketours.cc

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with selected third parties with whom we work and act as our partners, such as hotels, transfer companies, bike rental services, and restaurants.

We will never transmit excessive information and we will always send only what is necessary to execute your reservation on your behalf.

We may also share with Google Analytics and search engine providers that help us improve and optimize our website.

Our website contains some external links. If you click on one of these links, you are leaving our site and we have no control over external websites. From that moment on, our privacy policy is no longer in use.

We will never misuse or sell your data to anyone. You can unsubscribe using the links in our newsletters or by sending us an email to info@colombiabiketours.cc You also have the right to request a copy of any personal data that we have, request access, delete, object to processing, restriction of processing, transfer to another party and withdraw your consent to the processing of your personal information. In these circumstances, please contact us at info@colombiabiketours.cc.

STORAGE OF YOUR PERSONAL DATA 

Initially stored in Colombia, the data we collect from you may be transferred to and stored at a destination within the European Economic Area (“EEA”). It may also be processed by personnel operating within the EEA who work for us or for one of our suppliers. Such personnel may participate, among other things, in the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storage or processing.

Certain countries require advanced passenger information (“API”) upon arrival / departure / around time of travel. This includes details like your name, passport details, visa information, nationality, transit and destination details. Transport companies are obliged to transmit this information by law and data entry is requested at the time of booking. To comply with this regulation, we pass the relevant information to the transport companies that transmit the information to the relevant authorities.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future, if necessary or required by law, will be modified on this page and, where applicable, you will be notified by email. Please check our Privacy Policy regularly to make sure you are up to date. This policy is effective as of May 25, 2018.

By using this website, you agree to our privacy policy. Any personal data you provide us gives your consent to use it, as outlined in this privacy policy and solely for the purposes set out in this privacy policy.

CONTACT

If you wish to contact us regarding any question or request related to the privacy policy, as well as any incorrect or incomplete information, please send us an email to: info@colombiabiketours.cc or write to: Colombia Bike Tours c / o EN BICI POR FRANCIA SAS, Calle 77, n ° 12-03, Parque 77 Building, Bogotá, COLOMBIA. You can also call us at +57 1309 2172 to ask how your data is protected.